At 356 Juan, your privacy matters. This Privacy Policy explains exactly what personal information we collect from Filipino players, why we collect it, how we use it, and what rights you have over your own data. We've written it as clearly as we can — no unnecessary legal language, no deliberate vagueness. If you have a question after reading this that isn't answered here, our support team is available.
Six principles that guide how we handle the personal data of every Filipino player on our platform.
356 Juan does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used exclusively to operate the platform and improve your experience.
All personal and financial data stored by 356 Juan is encrypted at rest and in transit using industry-standard protocols. Your GCash details, banking information, and identification documents are protected throughout.
356 Juan only collects the personal data that is genuinely necessary — for account registration, KYC compliance under Philippine law, and processing your transactions. We do not collect data beyond what the platform requires to function properly.
Registered 356 Juan players have the right to access, correct, and in certain circumstances delete their personal data. You can also control marketing communications preferences directly from your account settings.
356 Juan's data practices are aligned with the Data Privacy Act of 2012 (Republic Act No. 10173), which governs the collection, processing, and protection of personal data in the Philippines. We take that obligation seriously.
You can unsubscribe from all 356 Juan promotional emails at any time by clicking the unsubscribe link in any email, or by updating your communication preferences in your account dashboard. Transactional messages cannot be disabled as they are essential to account operation.
This Privacy Policy explains how 356 Juan ("we," "us," or "the Platform") collects, uses, stores, shares, and protects the personal information of players and visitors who access the 356 Juan website at https://356juan.com and its related services. This policy is written in plain English and applies to all registered players of 356 Juan in the Philippines.
By registering an account or continuing to use the 356 Juan platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the way 356 Juan handles your personal data as described here, please do not use the platform and contact our support team if you wish to have an existing account's data addressed.
Quick version: 356 Juan collects the personal information it genuinely needs to operate a safe, legal, Philippine-compliant online gaming platform. We protect it carefully, we don't sell it, and we give you clear rights over it. This document explains the full details.
This Privacy Policy should be read alongside the 356 Juan Terms and Conditions and Responsible Gaming Policy. Together, these three documents make up the full framework governing how you interact with 356 Juan and how 356 Juan treats you as a player.
356 Juan is an online gaming platform operating under a valid Philippine gaming licence and complying with applicable laws and regulations governing online gaming and data privacy in the Republic of the Philippines. For the purposes of this Privacy Policy, 356 Juan is the data controller — meaning we are the entity that determines why and how your personal data is processed.
As a data controller under the Data Privacy Act of 2012 (Republic Act No. 10173), 356 Juan is registered with the National Privacy Commission of the Philippines. We have appointed a Data Protection Officer (DPO) responsible for overseeing compliance with data privacy obligations. The DPO can be contacted through the details provided in Section 14 of this policy.
356 Juan collects personal data in three main ways: information you provide directly during registration and use of the platform; information generated automatically through your interaction with the platform; and information we receive from third parties as part of our legal compliance obligations.
356 Juan uses the personal data it collects for specific, legitimate purposes. The table below summarises the primary purposes and the data categories used for each.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, contact information | Contract performance |
| Identity verification (KYC) | ID documents, selfie, address proof | Legal obligation |
| Processing deposits and withdrawals | Payment information, transaction data | Contract performance |
| Customer support | Communications, account data | Contract performance |
| Fraud prevention & AML compliance | Device data, IP, transaction patterns | Legal obligation |
| Responsible gaming monitoring | Gaming behaviour, session data | Legal obligation / legitimate interest |
| Platform improvement | Usage data, device data | Legitimate interest |
| Promotional communications | Email, mobile number | Consent (opt-in) |
| Legal and regulatory reporting | Transaction records, identity data | Legal obligation |
356 Juan will not use your personal data for any purpose not listed above or not otherwise disclosed to you at the time of collection. If we need to use your data for a new purpose that is incompatible with the original purpose for which it was collected, we will seek your consent before doing so.
Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, 356 Juan relies on the following legal bases for processing your personal data:
For processing based on legitimate interests, 356 Juan has conducted a balancing test to confirm that the processing does not disproportionately interfere with your privacy rights. You may request details of this balancing test by contacting our Data Protection Officer.
356 Juan does not sell your personal data. We share personal data with third parties only where necessary to operate the platform, comply with legal requirements, or protect the safety of players. Third parties who receive your data from 356 Juan are subject to binding contractual obligations requiring them to protect your data in accordance with the Data Privacy Act of 2012.
The categories of third parties with whom 356 Juan may share your data include:
Where 356 Juan engages third-party service providers, we retain responsibility for the protection of your personal data and conduct due diligence to ensure that those providers maintain appropriate security standards.
356 Juan uses cookies and similar technologies to make the platform work correctly, remember your preferences, and help us understand how players use the site so we can improve it. A cookie is a small text file stored on your device when you visit the 356 Juan website.
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Keeps you logged in to 356 Juan, maintains session state, remembers your bet slip contents during a session. These are necessary for the platform to function. | No — required for basic platform function | |
| Remembers your display preferences, preferred language, and notification settings on 356 Juan. | Yes — but some features may be affected | |
| Helps 356 Juan understand how players navigate the platform, which pages are most visited, and where players encounter issues — so we can improve the experience. | Yes — via cookie preferences | |
| Used for fraud detection, device fingerprinting for suspicious login detection, and maintaining platform security. Helps protect your 356 Juan account. | No — required for account security |
You can control non-essential cookies through your browser settings or by using the cookie preferences tool on the 356 Juan platform. Disabling essential or security cookies may prevent you from logging in or using core platform features. Most mobile browsers also allow you to clear cookies at any time.
Protecting your personal and financial data is one of 356 Juan's primary operational responsibilities. We use a multi-layered security approach that includes:
Despite these measures, no online platform can guarantee absolute security. If a data breach occurs that is likely to result in a risk to your rights, 356 Juan will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the breach, as required under RA 10173.
If you suspect that your 356 Juan account has been accessed without your authorisation, contact support@356juan.com immediately so we can secure your account and begin an investigation.
356 Juan retains your personal data for as long as your account is active and for a defined period thereafter to comply with Philippine legal and regulatory obligations. Specific retention periods are as follows:
When retention periods expire, 356 Juan deletes or permanently anonymises personal data in a secure manner. Where data must be retained longer due to a pending legal dispute, investigation, or regulatory inquiry, it will be preserved until that matter concludes.
As a Filipino data subject under the Data Privacy Act of 2012, you have the following rights regarding your personal data held by 356 Juan. These rights are not absolute — in some cases, legal obligations mean we cannot immediately fulfil a request — but we will always respond to requests within 30 days and explain our position clearly.
Request a copy of the personal data 356 Juan holds about you, including what it is, where it came from, and how it's being used.
Request correction of inaccurate or incomplete personal data held by 356 Juan. Update your registered name, address, or contact details at any time.
Request deletion of personal data where it is no longer necessary for the purpose it was collected, subject to 356 Juan's legal retention obligations.
Request that 356 Juan suspends processing of your personal data while a dispute about its accuracy or the lawfulness of processing is resolved.
Object to processing of your data based on legitimate interests, including profiling. You can also opt out of direct marketing from 356 Juan at any time.
If you believe 356 Juan has mishandled your personal data, you may lodge a complaint with the National Privacy Commission of the Philippines.
To exercise any of these rights, contact 356 Juan's Data Protection Officer at support@356juan.com with the subject line "Data Privacy Request." Include your full name, registered email address, and a clear description of your request. We will acknowledge your request within five business days and provide a substantive response within 30 days.
356 Juan is strictly an 18+ platform. We do not knowingly collect personal data from any individual under the age of 18. Our registration process includes an age verification step, and we conduct additional age verification as part of our KYC process before allowing any withdrawals.
If 356 Juan discovers that personal data has been collected from a minor — whether through a misrepresentation of age during registration or any other means — we will immediately suspend the account, delete the associated personal data, and refund any deposits made, net of any withdrawals already processed, through the relevant payment recovery process.
Parents or guardians who believe a minor has registered with 356 Juan should contact support@356juan.com immediately with supporting details so we can take prompt action.
356 Juan primarily processes and stores data within the Philippines. However, some third-party service providers — particularly cloud infrastructure partners and certain game software providers — may process data on servers located outside the Philippines.
Where personal data is transferred outside the Philippines, 356 Juan ensures that appropriate safeguards are in place, including:
If you would like more information about specific international transfers of your personal data and the safeguards in place, contact our Data Protection Officer using the details in Section 14.
356 Juan may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made — changes that significantly affect your privacy rights or how we use your data — we will notify registered players via email at least 14 days before the new policy takes effect.
Minor updates, such as clarifications of existing language, corrections of typographical errors, or changes to reflect new regulatory guidance that do not alter your fundamental rights, may be implemented without advance notice. The "Last Updated" date at the top of this page will always reflect the current version.
Continuing to use 356 Juan after the effective date of an updated Privacy Policy constitutes acceptance of the revised policy. If you do not accept material changes, you may close your account before the effective date by contacting support@356juan.com.
If you have any questions about this Privacy Policy, want to exercise your data rights, have a concern about how 356 Juan has handled your personal data, or want to contact our Data Protection Officer, please use the following details:
Email (General Privacy & DPO): support@356juan.com — use subject line "Data Privacy Request" or "DPO Enquiry"
Platform Support Chat: Available through your 356 Juan account dashboard, 24/7
Response Time: Acknowledgement within 5 business days; substantive response within 30 days
Escalation: If you are not satisfied with 356 Juan's response to a privacy request, you may escalate your complaint to the National Privacy Commission of the Philippines.
When submitting a privacy request, please include your full name as registered on your 356 Juan account, your registered email address, and a clear, specific description of your request or concern. This allows us to locate your account and respond promptly and accurately.
For urgent matters related to a suspected account security breach or potential misuse of your personal data, please contact support immediately with "URGENT — DATA SECURITY" in the subject line so your message is prioritised by our security team.
We want every Filipino player at 356 Juan to feel confident that their personal data is being handled the right way. The platform is built to give you visibility and control over your information at every step — from the moment you register to the moment you choose to close your account.
Have a privacy question or want to exercise a right listed in this policy? Reach out to support@356juan.com. We respond to all data privacy enquiries within 30 days, and for urgent matters, same-day acknowledgement is standard.
Your personal data is protected, your transactions are secure, and your rights are respected — every time you play at 356 Juan. Create your account today and experience online gaming the way it should be for every Filipino.
18+ only. Please play responsibly. By registering you accept our Terms and Conditions and this Privacy Policy.